Shipping policy

Thank you for shopping with Yan Ecom Luxury. We are committed to providing a smooth and reliable shipping experience.

Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Time

Estimated delivery times:

  • United States: 7–15 business days
  • Canada: 7–20 business days
  • United Kingdom: 7–15 business days
  • Australia: 7–20 business days
  • Europe: 7–20 business days
  • Other International Locations: 10–25 business days

Please note that delivery times may vary due to customs, weather conditions, carrier delays, or high order volumes.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the products ordered.

We may occasionally offer Free Shipping Promotions, which will be clearly displayed on our website.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow 2–5 days for tracking information to update.

Delayed or Lost Packages

While we work with trusted shipping partners, delays may occasionally occur.

If your package has not arrived within the estimated delivery timeframe, please contact us at:

📧 support@yanecomluxury.com

We will investigate the issue and assist you as quickly as possible.

Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided, Yan Ecom Luxury is not responsible for packages delivered to the wrong address. Please contact us immediately if you notice an error in your shipping details.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery and include photos of the damaged item and packaging.

Contact Us

For any shipping-related questions, please contact us:

📧 support@yanecomluxury.com

Thank you for choosing Yan Ecom Luxury.